SELECTED UX WRITING & CONTENT DEVELOPMENT

For systems-level thinking and content design work, see Case Studies.

health care & medical content

Gillette Children’s Hospital

Wrote condition-based content for parents and caregivers navigating complex diagnoses, balancing clinical accuracy with clarity and reassurance.

Abbott Laboratories

Developed healthcare professional website content following a major brand transition, translating complex medical concepts into structured, usable experiences in collaboration with UX and clinical stakeholders.

decision support & educational content

US Bank Financial IQ

Created consumer-facing content to support financial decision-making across key life moments, including home ownership, retirement, and asset planning.

consumer insight & editorial synthesis

Iconoculture (now Gartner)

Produced trend-based editorial content translating consumer research into concise, insight-driven narratives for marketing professionals.

content across channels

Selected work across social, blog, and campaign formats, including:

• 3M Filtrete (content development and distribution across blog and social)

• YMCA (blog series and site content supporting health, wellness, and community programs)

• Independent Banker Magazine (content development and writing for industry publication)

Additional experience

Content development, editorial strategy, and UX writing support for organizations such as Wolters Kluwer, McKesson, Magenic, Venture Solutions, and others. Additional samples available upon request.